Returns & Exchanges

At ShopSimon, we want you to be completely satisfied with your purchase. If you are not happy with your fashion finds, you can return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, and include the provided packing slip to ensure fast processing.

• 3.
  Attach the Shipping Label

  Print the prepaid return shipping label generated by our portal and securely tape it to the outside of your package.

• 4.
  Drop Off and Track

  Take your package to any authorized carrier drop-off location and keep your tracking receipt to monitor your return's progress.